Service Writer - Kiowa, CO

Location: Kiowa, CO
Type of Employment: Full time

Potestio Brothers Equipment is a full service John Deere Dealer specializing in Agricultural, Construction, Land Care, and Turf equipment. Potestio Brothers offers a friendly and safe working environment, competitive pay, paid time off, and health benefits to foster a professional, service oriented customer experience. We are an equal opportunity employer. Come join our family!

Service Writer

Job description:

  • Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership
  • Fields internal and external customer inquiries to the Service Department
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up

Job Type:

Full-time

Salary:

$20.00 - $30.00/hour 

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

Monday to Friday

Rotating weekends

Weekend availability

Shift:

8 hour shift

Experience:

Customer Service: 1 year (Preferred)

Contact Information:

Interested applicants with questions should contact Haley by phone at 303-841-2299 or by email at employment@pbequip.com


Apply Now

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